The BBB works with many agencies in getting help and information to consumers. On this page you will find listings of government agencies, agencies that will help you learn to manage your money and a list of agencies just for seniors. If you need further assistance, the BBB welcomes the opportunity to speak with you by calling 404-766-0875.
Governor’s Office of Consumer Protection
This is your tax supported government agency that has investigative and legal powers and administers the Fair Business Practices Act.
Just for Young Adults From The Governor's Office of Consumer Affairs - This is a new website from the Governor’s Office of Consumer Affairs which targets young adults to become smarter consumers. The web site is divided into four main topic areas: Car, Home, Credit/Debt and Finances 101. The colorful, dynamic design features a friendly, red-headed guide named “Consumer Ed.”
Federal Trade Commission
The FTC deals with issues that touch the economic life of every American. It is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy.
Secretary of State’s Office
Consumers can file corporation renewals, find information on a corporation, renew a professional license, register to vote, view state election results, or view historical documents, among many other options.
Department of Labor
You can find questions to any work related issue on this website. The local number for the Department of Labor is 404-656-6000.
Department of Revenue
The mission of the Georgia Department of Revenue is to provide the best
customer service and operational performance of any state taxing authority and the IRS.
Department of Human Resources
DHR is Georgia's human service agency whose mission is to strengthen Georgia families by providing services through about 80 programs that ensure their health and welfare.
Georgia Consortium on Personal Finance
The Georgia Consortium on Personal Finance’s purpose is to raise awareness and educate Georgians on life-long financial issues impacting their lives.
Georgia Insurance Commissioner
The Consumer Services Division investigates policyholder complaints and responds to inquiries from the public. Our goal is to answer insurance related questions promptly and to ensure fair and equitable resolution of disputes involving insurance transactions between insurers, agents, and policyholders.
Small Business Administration
The SBA helps Americans start, build and grow businesses. Through an extensive network of field offices and partnerships with public and private organizations, SBA delivers its services to people throughout the United States, Puerto Rico, the U. S. Virgin Islands and Guam.
Internal Revenue Service
The Internal Revenue Service is the nation's tax collection agency and administers the Internal Revenue Code enacted by Congress.
U.S. Consumer Product Safety
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction.
U.S. Patent & Trademark Office
For over 200 years, the basic role of the United States Patent and Trademark Office (USPTO) has remained the same: to promote the progress of science and the useful arts by securing for limited times to inventors the exclusive right to their respective discoveries (Article 1, Section 8 of the United States Constitution).
The National Do Not Call Registry
The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at this Website. You can register your home or mobile phone for free.
Established in January of 1993, PhoneBusters is the Canadian Anti-Fraud Call Centre managed on a tripartite basis by the Ontario Provincial Police, the Royal Canadian Mounted Police (RCMP) and the Competition Bureau Canada. PhoneBusters plays a key role in educating the public about specific fraudulent telemarketing pitches.
The mission of Homeland Security is to lead the unified national effort to secure America. They will prevent and deter terrorist attacks and protect against and respond to threats and hazards to the nation. They will ensure safe and secure borders, welcome lawful immigrants and visitors, and promote the free-flow of commerce.
Consumer Credit Counseling Service (CCCS)
Consumer Credit Counseling Service of Greater Atlanta is a nonprofit 501 c 3 community-service agency dedicated to helping families achieve financial stability. A United Way partner, CCCS provides confidential budget counseling, money management education, debt management programs, bankruptcy counseling and education, and comprehensive housing counseling.
Georgia Council on Aging
The purpose of the Georgia Council on Aging is embodied in its mission. The Council provides leadership to the Coalition of Advocates for Georgia’s Elderly (CO-AGE), researches aging issues, publishes fact sheets and other educational materials to increase public awareness and understanding of issues of concern to Georgia’s older adult population.
Administration on Aging
AoA is the Federal focal point and advocate agency for older persons and their concerns. AoA works to heighten awareness among other Federal agencies, organizations, groups, and the public about the valuable contributions that older Americans make to the Nation and alerts them to the needs of vulnerable older people. AoA does this by serving as the Federal agency responsible for advancing the concerns and interests of older people and their caregivers, and by working with and through the Aging Services Network to promote the development of a comprehensive and coordinated system of home and community-based long-term care that is responsive to the needs and preferences of older people and their family caregivers.
Administration on Aging Organizational Directory
•Office of the Assistant Secretary for Aging: (202) 401-4634
•Public Inquiries: (202) 619-0724
(to find services for an older person in his or her locality): (800) 677-1116
•AOA Fax: (202) 357-3555
•Federal Relay Services - 1-800-877-8339 [Off-site]
The Georgia Gerontology Society
The Georgia Gerontology Society has been a tradition for professionals in aging since 1955 as a membership organization of people with a common interest in the field of aging. Their Mission Statement is to promote quality leadership in aging for the benefit of older Georgians and their families.
United Way First Call for Help
We all can use a little help sometimes. That's why caring people throughout Atlanta are ready to lend a helping hand—just when you need it most. Now, locating the best source of assistance by phone or online is easy through United Way 2-1-1. 2-1-1 is your first and best resource to find the help you need.
Usa.gov is an user friendly website that allows consumers to find answers to their questions about government issues. USA.gov has a separate page dedicated to our senior population (second website listed) that provides information on senior citizens’ resources such as caregivers’ resources, consumer protection for seniors, Federal and State agencies for seniors, Social Security information and much more.
Atlanta Legal Aid – Senior Issues
Seniors can contact this office for assistance with legal issues.